Contact ELECHOUSE

If you need product information, technical support, after-sales assistance, OEM/ODM cooperation, or business communication, please contact ELECHOUSE through the official channel below.

Email: service@elechouse.com Website: https://www.elechouse.com Operating Entity: HK ELECHOUSE LIMITED

1. Who We Are

ELECHOUSE focuses on electronic modules, embedded hardware, and related product solutions for makers, engineers, educators, distributors, and business customers.

We support customers through product supply, technical communication, after-sales handling, and project-based cooperation where applicable.

2. How We Can Help

You may contact us for:

  • Product questions before purchase
  • Technical support related to ELECHOUSE products
  • Order and shipping questions
  • After-sales service
  • OEM / ODM cooperation
  • Distributor or bulk order inquiries

3. Before You Contact Us

To help us respond more efficiently, please include the relevant information in your email whenever possible:

  • Order number
  • Product name
  • Product link
  • Quantity
  • A clear description of your question or issue
  • Photos or videos, if the issue involves product condition, wiring, or operation
  • Your expected support type, such as technical help, replacement, refund, OEM inquiry, or distributor inquiry

4. Technical and After-Sales Support

For technical issues or after-sales cases, please provide enough detail for troubleshooting, such as:

  • Your application scenario
  • The platform or controller you are using
  • Wiring information
  • Power supply information
  • Software, firmware, or library information
  • Error symptoms, logs, photos, or videos

Providing complete information at the beginning helps reduce turnaround time.

5. OEM / ODM and Business Cooperation

If you are contacting ELECHOUSE for OEM, ODM, custom development, distribution, or bulk purchasing, please include:

  • Company name
  • Contact person
  • Country or target market
  • Product or project requirement
  • Estimated quantity or purchasing plan
  • Any technical or commercial requirements already identified

6. Official Contact Channel

For all inquiries, please contact:

HK ELECHOUSE LIMITED Email: service@elechouse.com Website: https://www.elechouse.com

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